• Silicone  mold orders are processed within 5-14 business days (not including weekends or holidays) and in the order received.
• Freshie orders are processed within 5-7 business days (not including weekends or holidays) and in the order received.
• Sublimation Tumbler orders are processed within 5-7 business days (not including weekends or holidays) and in the order received. 
• RTS Epoxy Tumbler orders are processed within 5-7 business days (not including weekends or holidays) and in the order received. 
• Custom Epoxy Tumbler orders are processed within 14+ business days (not including weekends or holidays) and in the order received. 
• Apparel/Bow orders are processed within 5-7 business days (not including weekends or holidays) and in the order received. 
• All other custom orders are processed within 14+ business days (not including weekends or holidays)  Custom orders will be processed in order received, and times may vary depending on volume of pending custom orders.

All lead times will depend on If we are experiencing a high volume of orders. Shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email. 

Orders can also be shipped out sooner depending on the workload we are experiencing at the time of your purchase.

Orders are not shipped on weekends or holidays.

Shipping rates and delivery estimates

Shipping charges will be calculated and displayed at checkout. Shipping rates and delivery times are subject to change.

Please make sure your address is correct at checkout!

After the carrier accepts your package, Bossy Boots Designs, LLC is not responsible for delayed, stolen, or lost packages. An additional shipping fee will be accessed to ship any returned packages.

Delivery delays can occasionally occur, particularly shipments to P.O. boxes or APO/FPO addresses.

Weekends and Holidays do not count as business days! 

Bossy Boots Designs LLC does not guarantee shipping times as these are out of our control.

Economy (5 to 8 business days)

• USPS Parcel Select Ground

Standard (3 to 4 business days)

• UPS Ground
• UPS 3-Day Select
• USPS First Class
• USPS Priority Mail

Express (1 to 2 business days

• UPS 2-Day Air
• UPS Next Day Air
• USPS Priority Mail Express

Shipment confirmation and order tracking

You will receive a shipment confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours.​

Customs, Duties and Taxes

Bossy Boots Designs, LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Bossy Boots Designs, LLC is not liable for any products damaged or lost during shipping. Therefore, we highly recommend selecting an insured and trackable mail service at checkout. If you received your order damaged, please contact the shipping carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.